Verification of benefits is an important part of any billing procedure. As a medical provider, your company must ensure that your clients and patients have insurance or an alternative before you can offer them any assistance. This can be a long and arduous process, but because it is mandatory, it is something any medical practice or residential health facility must complete. However, we at Aspen Ridge Billing offer a solution to offload the hassle of verifying benefits.
Your Clients Require Insurance
As a residential health facility or behavioral health provider, your company knows that the services provided to clients are expensive. After all, 24/7 healthcare takes a lot of work, time and effort. Especially if your facility is servicing a very sick person who needs extra help. Any person that needs help should be able to get it, and those that work in a residential health facility are very good at providing that help. However, of course any quality service is going to be expensive. That is why your clients need insurance or some alternative way to pay for your services and why it is important as the care provider to verify that you can be compensated.
We Help Your Staff Care For Your Patients
Maximizing the success of revenue cycle management begins at the front desk, from the moment a patient contacts your facility. We know that oftentimes medical professionals double as receptionists who need to verify the benefits of potential patients. However, this is not always the best situation, as the nurse (or other medical professional) who covers the front desk could be much more useful helping patients who have been admitted to a facility.
Our Verification Of Benefits Process
Having an improper verification process can lead to disastrous consequences for your company if a patient’s insurance does not match or does not claim them, and the patient cannot pay out of pocket. This is why your company needs to consider reaching out to us here at Aspen Ridge Billing. We help by completely taking care of different client’s verification of benefits and make sure that you as the healthcare professionals can attend to their mental and medical affairs.
Here at Aspen Ridge Billing, we deliver comprehensive, accurate benefit and eligibility information in as quickly as one hour. Our experience with insurance companies and behavioral health providers across the nation helps reduce the risk of claim denials and low reimbursement rates before your patient is even admitted. This not only saves your medical staff time and energy, but decreases the time that a mental health or addiction recovery patient has to wait before they can be admitted to treatment.
As part of the verification process, we access online verification portals and call the insurance companies to document all required information. Our experts also capture procedure-specific coverage and benefits, and all out-of-pocket costs so that a patient knows what will be due from them at the earliest encounter.
Details we verify include:
- Plan type
- Coverage details
- Payable benefits
- Copays/Coinsurance
- Deductibles
- Patient policy status
- Effective date
- Plan exclusions
- Out of network benefits
- Service highlights
- Utilization management
- Health insurance cap
You Are In Control
As always, all of the services we provide are for your benefit. If you wish to verify some of your clients benefits, then we can certainly work out a plan in which you take some of the verifying procedures and we take others. Or we at Aspen Ridge can completely manage the benefits verification process. No matter which path you choose, we are confident that with our services you will find unmatched increases in your billing collections and that your staff has less stress and more time to care for your patients. Contact us today!
