Insurance billing is the process in which a medical or healthcare provider submits a claim or bill to an insurance company after a client or patient has made a visit. This claim will include what services the medical or healthcare professional provided to the patient. As a billing company that works as an intermediary for residential treatment facilities and insurance companies, we at Aspen Ridge Medical are experienced with insurance billing and give your facility the resources to properly manage your insurance billing.
Our Process For Insurance Billing
Our goal at Aspen Ridge Medical is to help behavioral health companies and residential treatment facilities become successful in helping their patients become well again. We do this by discharging excess stress and work from medical professionals whose job thus far has become overrun by dealing with bureaucracies when they could be attending to the needs of in-house patients. One of the services we provide is to take care of insurance billing.
We have a quick and efficient process of how we manage insurance billing. We do all that we can to ensure that your patients can get care as soon as they can while also verifying that you as their care provider get paid. Although your biggest priority is your customer’s health and safety, as a profit-run organization, compensation is still important. The process that we observe in order to collect your payment from insurance companies is as follows.
Claim submission
Firstly we must put in a claim submission. We submit insurance billings (or claims) weekly to speed up payments. In less than 24 hours, our billing software can return insurance claims which can drastically improve your revenue and collection rates.
Claim follow-up
If we do not hear back about a claim in a timely manner we are sure to follow-up on all unpaid claims. Our smart-claim system tracks the defined follow-up schedule for every claim. We then contact insurance companies at the optimal follow-up intervals to maximize the results of our collection efforts. We leave nothing to chance and utilize a proprietary system to log every insurance contact and require our experts to schedule the next step before they are able to close the current follow-up action.
Denial management
By focusing on your business, our experts are able recognize, identify and correct issues that cause claims to be denied by insurers. We first classify denials by reason, source, cause and other distinguishing factors. Next, we develop and execute effective denial management strategies that engage patients, physicians and others to effectively appeal and reverse unfounded denials.
Legal action on ‘dead claims’
When we have exhausted all standard payment avenues with insurance providers, we will not stop there. We continue to fight for payment on every claim with one of the highest success rates in the industry. Our team includes a professional medical insurance attorney who has been successfully overturning unpaid claims for years. With your approval, we will turn denied claims over for legal action when we feel it is necessary. This is one more step that allows us to collect more money for our clients.
Call Us For Ease And Efficiency
Working for a medical facility can be a stressful and at times overwhelming job. In order to help your staff feel more on the ball and not have to worry about tedious tasks such as filing insurance claims, we at Aspen Ridge Medical are prepared to work for you. We understand that you may want to stay in the loop when it comes to your compensation and that is why we have flexible options in which you can customize your plan to best suit your treatment facility. Let the experts at Aspen Ridge Medical manage your insurance billing so that you can better focus on your business. Contact us today!
